Privacy Policy

Privacy Policy

Introduction

Welcome to http://vehicle-structural-repair.collision-talk.com! We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy outlines our commitment to protecting your personal data and details the practices we employ to safeguard it. Our policies adhere to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • General Data Protection Law (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

Please be aware that this policy does not apply to third-party websites, apps, or services accessible through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Policy governs your interactions with us when:

  • You create an account and use our applications and services as an authorized user.
  • You visit our websites, including those linked to this Privacy Statement.
  • You communicate with us via email, phone calls, or text messages/SMS for any reason, such as newsletters, support, or marketing purposes.

Personal Data Collection

We collect various types of personal data, which can include:

  • Account Information: Details related to your user account creation and maintenance.
  • Payment Information: Transaction details when you make purchases or use our services.
  • Financial Information: Financial records as required for billing and accounting purposes.
  • Purchase Information: Data about products and services you buy from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses.
  • Location Data: Geolocation information if you choose to share it or if accessed through location-based services.
  • Feedback: Any comments, suggestions, or reviews you provide to improve our services.
  • Social Media Information: Details from social media platforms when users interact with us on these platforms.
  • Product Information: Data about products of interest to you, including preferences and interactions.

We collect this data through various methods: user input forms, account settings, online interactions, analytics tools, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties, such as service providers or business partners, who operate on our behalf.

Cookies

We utilize cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: Ensure basic functionality of the website, such as allowing secure log-ins.
  • Preference Cookies: Remember user preferences, such as language settings or font size.
  • Analytics Cookies: Track aggregated data about site usage to improve our services.

Users have control over non-essential cookies through our Cookie Manager, where you can manage your cookie preferences. Please note that disabling certain cookies may impact your user experience.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or upon request from the data subject, we delete or anonymize the data securely.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
  • Secure Processing: Our payment processors adhere to strict industry standards (PCI DSS) to secure financial transactions.
  • Third-Party Services: We engage only trusted third parties who comply with our security standards to process personal data on our behalf.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children, and we have taken steps to prevent such collection.

Your Rights (depending on your location)

As a user, you have certain rights regarding your personal data:

  • Access: The right to access and request copies of your personal data held by us.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Asking for the deletion of your data where there is no compelling reason to retain it.
  • Restriction: Limiting the use or processing of your personal data under certain circumstances.
  • Portability: Obtaining and transferring a copy of your data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for direct marketing or other purposes.
  • Non-Discrimination: The right not to be subjected to automated decision-making that significantly affects you.

To exercise these rights or lodge complaints/appeals, please contact our Data Privacy Team at [email protected].

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, data-related questions, or feedback, please contact us:

Email: [email protected]

Mailing Address: Vehicle Structural Repair, Privacy Team, [Address], [City, State/Province, Zip Code].